Get 50% discount on your first car/bike ride using your friends invite/referral code. We also send promo codes to our regular customers through SMS and app notification, regularly. Be sure to keep your app updated.

In case your app is not working, follow the steps below: In case your app is not working, follow the steps below:

1. First Switch off you mobile

2. Check you internet connection

3. Update latest version apps

4. Finally Contact with call center if you do not solve you problem.

1. Go to My Ride->

2. Select Ride id which one you want to complain ->

3. Click Report Issue Button ->

4. Choose -> Choose my Driver was unprofessional from complain type ->

5. You can write your complain and upload necessary documents and ->

6. Click Submit button.

We will take necessary action within's 72 hours. You can also mail us your complaint at info@digitalrideglobal.com

1. Go to My Ride ->

2. Select Ride id which one you want to complain ->

3. Click Report Issue Button ->

4. Select complain type ->Choose I had a safety Issue ->

5. You can write your complain and upload necessary documents and ->

6. Click Submit button.

We will take necessary action within's 72 hours. You can also mail us your complaint at info@digitalrideglobal.com

We will update fare policy very soon

1. Go to My Ride ->

2. Select Ride id which one you want to complain ->

3. Click Report Issue Button ->

4. Select your complain type ->

5. You can write your complain details and upload necessary documents and ->

6. Click Submit button.

We will take necessary action within's 72 hours. You can also mail us your complaint at info@digitalrideglobal.com

The following fees may apply during your ride. These fees may be retained by your driver, Digital Ride, or other third parties. If something looks like it was incorrectly charged to your ride, send us a message by tapping 'Contact Support' below.

If you no longer need a ride, feel free to cancel it. This will take you to a menu where you can then tap 'Cancel ride.'

To compensate your driver for their time and gas, we may apply a cancellation or no-show fee to the ride.

If you experience overcharging because of GPS error/miscalculation, please report an issue through your user app and following below process-

1. Go to My Ride ->

2. Select Ride id which one you want to complain ->

3. Click Report Issue Button ->

4. Select complain type ->Choose I paid extra cash ->

5. You can write your complain and upload necessary documents and ->

6. Click Submit button.

We will take necessary action within's 72 hours. You can also mail us your complaint at info@digitalrideglobal.com

The easiest way to recover a lost item is to contact your driver directly. If you have trouble reaching your driver, we’re here to help you get in touch with them.
Keep in mind that we’re unable to guarantee items will be found or delivered immediately. Per Digital Ride's Terms of Service, we do not procure insurance for, nor are we responsible for, personal belongings left in the car by drivers or riders. For this reason, we’re unable to provide refunds for rides or reimbursement for the value of lost items.

If you or a member of your group causes physical or cosmetic damage to the interior or exterior of your driver's car, we'll assess a damage fee and charge your default payment method. View the Terms of Service to learn more.