1. First Switch off you mobile
2. Check you internet connection
3. Update latest version apps
4. Finally Contact with call center if you do not solve you problem.
1. Go to My Ride->
2. Select Ride id which one you want to complain ->
3. Click Report Issue Button ->
4. Choose -> Choose my Driver was unprofessional from complain type ->
5. You can write your complain and upload necessary documents and ->
6. Click Submit button.
We will take necessary action within's 72 hours. You can also mail us your complaint at info@digitalrideglobal.com
1. Go to My Ride ->
2. Select Ride id which one you want to complain ->
3. Click Report Issue Button ->
4. Select complain type ->Choose I had a safety Issue ->
5. You can write your complain and upload necessary documents and ->
6. Click Submit button.
We will take necessary action within's 72 hours. You can also mail us your complaint at info@digitalrideglobal.com
1. Go to My Ride ->
2. Select Ride id which one you want to complain ->
3. Click Report Issue Button ->
4. Select your complain type ->
5. You can write your complain details and upload necessary documents and ->
6. Click Submit button.
We will take necessary action within's 72 hours. You can also mail us your complaint at info@digitalrideglobal.com
To compensate your driver for their time and gas, we may apply a cancellation or no-show fee to the ride.
1. Go to My Ride ->
2. Select Ride id which one you want to complain ->
3. Click Report Issue Button ->
4. Select complain type ->Choose I paid extra cash ->
5. You can write your complain and upload necessary documents and ->
6. Click Submit button.
We will take necessary action within's 72 hours. You can also mail us your complaint at info@digitalrideglobal.com